Frequently Asked Questions (FAQ)
MySpeed is an accurate measure of speed you experience while browsing the internet. While many other speed test websites only measure speed up to your Internet Service Provider, your internet server provider may not have enough backend bandwidth to provide you with the same internet speed experience. The MySpeed Portal ensures your speed is measured with Servers outside your country as well to be able to accurately capture your True Worldwide Internet Speed.
One thing that often gives people confusion is the difference between a Megabyte (used for file size) and a Megabit (used for download speeds). People often assume that a download speed of 1 Megabit per second (1 Mbps) will allow them to download a 1 Megabyte file in one second. This is not the case, a Megabit is 1/8 as big as a Megabyte, meaning that to download a 1MB file in 1 second you would need a connection of 8Mbps. The difference between a Gigabyte (GB) and a Gigabit (Gb) is the same, with a Gigabyte being 8 times larger than a Gigabit.
Packet loss occurs when one or more packets of data travelling across a computer network fail to reach their destination. Packet loss is typically caused by network congestion. Packet loss is measured as a percentage of packets lost with respect to packets sent. Packet-loss occurs when a packet of data being send is not received or is incomplete. During this process the receiver will request that the transmitter resends the packets lost during the transfer. Packet-loss in most cases is result of poor signal/line quality. In the event of 100% packet-loss there can be several reasons for this: Your Internet is down and you should contact your (ISP), Router or Modem maybe be preventing access to the Internet, and last the connection between your computer and your Router/Modem may be severed or blocked.
Network delay is an important design and performance characteristic of a computer network or telecommunications network. The delay of a network specifies how long it takes for a bit of data to travel across the network from one node or endpoint to another. It is typically measured in multiples or fractions of seconds.
Network Reliability is the ability of the communication network to consistently provide data transmission between points that are connected to the data network. Reliability is the measure of packets lost during to and fro communication. It is calculated as 1-packet loss%.
The upload speed is how fast you send data from you to others. Uploading is necessary for sending big files via email, or in using video-chat to talk to someone else online (since you have to send your video feed to them). Upload speed is measured in megabits per second (Mbps).
The download speed is how fast you can pull data from the server to you. Most connections are designed to download much faster than they upload, since the majority of online activity, like loading web pages or streaming videos, consists of downloads. Download speed is measured in megabits per second (Mbps).
The ping is the reaction time of your connection viz. how fast you get a response after you've sent out a request. A fast (lower the better) ping means a more responsive connection, especially in applications where timing is everything (like video games). Ping is measured in milliseconds (ms).
Running a test is a very simple and easy thing to do on MySpeed. All you need to do is simply click on “START” and wait. Once you click on “START”, the portal will start collecting required information and in 20 seconds time will display you your results.
After the test is launched, it will just take 20 seconds for the test to complete and display your results.
Yes, you can view your Test History, you simply need to click My Results tab, there you will find the history of all your tests.
The amount of data consumed by the app in one single test varies based on the speed of your connection. For very low speeds (of about 1 Mbps), it would be about 2Megabytes. The amount of data downloaded is directly proportional to the average speed of your connection during the test (which is shown in the results page).
Your ISP name is obtained from your IP address. If your service provider purchases IPs from another service provider, you will get the service provider name, in whose name the IPs have been registered by Internet Assigned Numbers Authority.
This portal respects your privacy and no personal information is captured. Only the IP address from where the test is done, is captured.
At MySpeed we have configured the dial to be exponential to be able to show low speeds of 1 – 2 Mbps as well as high speed upto 100 Mbps.
Many speed test providers available on the internet, measure only last mile connectivity. Also some of them measure by sprouting multiple threads to showcase overall bandwidth. Since ISPs throttle the speed of individual threads (connections), multithread speed tests will provide a virtual faster speed, which will not be reflective of a users’ normal internet speed experience. MySpeed does not do multi thread downloads which gives the user their actual internet speed. We also provide end-to-end connectivity speed and not just your speed upto your ISP. Other speed test providers, place servers within your ISP, hence only last mile speed is measured. Hence the speed that you measure on other applications / websites, may differ from the speed that is shown on MySpeed, since MySpeed only shows the True Connectivity speed the user experiences, during normal day-to-day activites.
We have multiple backend server located in different parts of the world. To ensure we capture actual internet speed and not just last mile speed to your ISP, you can select the location of the server for performing your speed test so that you can understand your ISP connectivity to various parts of the world.
The internet speed that a user experiences is dependant on the entire path from the source to the destination. The slowest part of this route is the speed that is experienced by the user. Our servers which are located in different parts of the world will have different routes to the user, each with a different bottleneck, which is why the speeds may vary while testing with different parts of the globe.
To ensure high availability, high speeds, as well as a true picture of internet connectivity, we currently do not allow servers to be registered by third parties.
Since majority of internet usage by general users is over HTTP, MySpeed uses HTTP to download and upload files. The data that is downloaded / uploaded is junk data that is compressed. There is no personal information that MySpeed downloads / uploads. The test monitors the amount of data downloaded / uploaded in a fixed amount of time. The result is calculated as total data downloaded / uploaded divided by the time in which the data was downloaded / uploaded. The result is then converted from Megabytes / Second to Megabits/Second for easy understanding by users.
Yes, You can know the average speeds your Internet Service Provider is providing. All you need to do is click on “My Average” page and you will find the details about your average speeds.
Yes, you can share your test results with your friends, family, acquaintances or anyone via Email, Face Book, Twitter, LinkedIn or just copy and paste the link where you will to. All you need to do is click on the desired icon and you will be redirect to the desired destination. With just a click your results will be shared instantly.